Bespoke Consulting Solutions for Luxury Hospitality Leaders

Strategic Advisory: Charting Your Course for Sustainable Success

Our Strategic Advisory services provide the foundational insights and actionable plans necessary to navigate the complexities of the luxury hospitality market and achieve long-term prosperity. We delve deep into your unique context to build strategies that deliver a distinct competitive advantage.

Hospitality Audit: Evaluate and Optimize Your Performance

Our comprehensive Hospitality Audit serves as a vital health check for your property, providing an objective assessment to unlock hidden potential, ensure compliance, and uphold the highest standards of luxury service

  • Maximize Resource Utilization: Go beyond surface-level assessments. Our audit meticulously reviews workflows, staffing models, resource allocation, and maintenance management practices to identify concrete opportunities for improving efficiency and reducing waste.
  • Elevate Every Guest Interaction: Understand your guest experience from every angle. We analyze guest feedback, conduct thorough facility inspections, and evaluate service protocols to pinpoint specific areas for quality improvement, ensuring consistently exceptional and memorable stays that drive loyalty.
  • Boost Your Bottom Line: Gain clarity on your financial performance. We assess key profitability drivers, cost control effectiveness, and revenue management strategies to identify clear pathways towards enhanced financial health and improved returns on investment.
  • Uphold Excellence & Mitigate Risk: Ensure unwavering adherence to critical standards. Our audit verifies compliance with health, safety, and local regulations, alongside rigorous brand standards, protecting your reputation, minimizing liability, and ensuring operational integrity.delivery.

Representing Hotel Owners: Negotiating Optimal Management Contracts

Navigating the complexities of hotel management agreements is critical for long-term success. HAH acts as your dedicated advocate, leveraging deep industry knowledge and negotiation expertise to secure terms that protect your interests and maximize the value derived from your operator partnership.

Defining Your Strategic Objectives: We begin with a thorough assessment of your goals, financial expectations, and operational priorities. This deep understanding ensures that every aspect of the negotiation is perfectly aligned with your long-term vision for the asset.

Expert Negotiation for Favorable Terms: Leverage our extensive experience in negotiating management contracts within the luxury segment. We focus on securing advantageous terms regarding management fees, performance benchmarks, incentive structures, termination clauses, capital expenditure obligations, and crucial legal protections, ensuring the agreement truly works for you.

Establishing Clear Performance Accountability: Ensure your operator is driven to perform. We assist in defining and implementing robust Key Performance Indicators (KPIs) and clear operational standards within the contract, creating a framework for accountability and facilitating effective performance management.

Guiding Sustainable Growth & Partnership Success: Our support extends beyond the negotiation table. We offer ongoing strategic advice to help you effectively manage the critical owner-operator relationship, monitor performance against agreed-upon metrics, and make informed decisions that drive sustainable growth and maximize asset value throughout the contract lifecycle.

Acquisition & Brokerage: Strategic Hospitality Investments

Whether acquiring a new asset or strategically divesting, navigating the hospitality investment landscape requires specialized expertise. HAH provides end-to-end advisory and brokerage services, ensuring you make informed, strategic decisions that align with your portfolio goals and maximize returns.

“Contact HAH Mirabilis to elevate your hospitality business”